Take responsibility for initiatives that generate revenue. When the Texas Typographical Association was founded in April, 1838, it invited all printers in the Republic of Texas to join. Establishing the business case, however, is the first, The sixth annual report from Tech Talent Charter shows that while women and ethnic minorities make up a larger percentage of the UKs tech workforce than ever before, theres still work to be done to improve representation at senior level, State of the CIO, 2022: Focus turns to IT fundamentals, dtSearch - INSTANTLY SEARCH TERABYTES of files, emails, databases, web data. The CIO attended and actively participated. Shortly after the AFLs convention in Atlantic City in 1935, John L. Lewis called together the leaders of the International Typographical Union, the Amalgamated Clothing Workers of America, the ILGWU, the United Textile Workers, the Mine, Mill and Smelter Workers Union, the Oil Workers Union and the Hatters, Cap and Millinery Workers to discuss the formation of a new group within the AFL to carry on the fight for industrial organizing. The CIO will work closely with the CEO, CFO, and other members of your leadership team to coordinate an IT roadmap that aligns with your leadership's vision for the organization. In comparison, leading digital business transformationa top imperative for 42% of respondents to last years survey and 39% in the 2020 State of the CIOwas a top three CEO objective for only 28% of 2022 State of the CIO respondents. As always, its a tale of having to do both, notes Bess Healy, senior vice president and CIO at Stamford, Conn.-based financial services company Synchrony. These technologies include the now widely adopted stalwarts of digital transformation -- cloud, mobile, social media and analytics -- but also a torrent of emergent technologies, including artificial intelligence, IoT, robotic process transformation, digital twins and the so-called immersive technologies: augmented and virtual reality. Anyone familiar with the labor movement today knows that organized labor is a heterogeneous group - African Americans, Latinos, Asians and Asian Americans, whites, men and women, citizens and undocumented workers all make up the ranks of the unions affiliated with Change to Win and the AFL-CIO. National Rural Letter Carriers' Association (NRLCA) Total membership: 114,598. That would be a long time coming. To address this issue and build trust, the best CIOs play an active role in educating leaders about technologies and their applications for the business. Everyone from the C-suite to frontline workers now understands on a visceral level that IT is a powerful business tool, and not just for back-office processes or data analysis. This decentralization of information systems gave rise to IT managers throughout the enterprise -- including businesspeople with IT expertise. At Synchrony, theres a continued push for modernization and an up-leveling of its cybersecurity posture, but not at the expense of its digital-first roadmap, which is all about transforming the customer experience across channels. Throughout the guide, hyperlinks point to related articles that cover the topics being addressed in more depth. CWA, SEIU, IUPAT, UAW and other unions are leading the charge as part of the Worker Power Coalition, Mauer said, which also includes other progressive organizations. In the oil and gas industry, for example, the outsourcing of application development grew 50 percent between 2014 and 2018. One of their goals is to continue to maintain and improve the organization's internal technology processes as a way of maximizing company productivity and making complex tasks more achievable through automation. But that needs to change, especially around the most crucial capabilities. We believe, however, that one of the biggest issues is that many CIOs have not accepted the degree to which their role needs to expand beyond cost and performance responsibilities in order to transform IT into a core driver of business value. The lesson here: labor can draw real strength from alliances with other . Effective CIOs acted as technology evangelists who focused on the why of technology, not the nuts and bolts of IT implementations. Key Takeaways. Since the CIO role's inception, all high-performing CIOs have needed to be able to inspire and lead their IT organizations. The role of the chief information officer, or CIO, has evolved significantly in recent decades as technology and digital data have become ubiquitous and vital to business success. The CIO was a federation of unions that organized workers in industrial unions in the U.S. and Canada from 1935 to 1955. meeting the challenge of the ever-expanding CIO role. But there was little evidence of unionism for another generation - until . Do the questions about technology that leaders in the C-suite ask reflect a true understanding of the impact of tech decisions? They believed the strategic management of information processing by a C-level expert would give the bank a significant competitive advantage. But the trend that perhaps most radically redefined the CIO role was the advent of enterprise cloud computing services in the early 2000s. Is your tech transformation actively incorporating each of the three vectors of change? The biggest victory for US unions since Labor Day last year wasn't at the negotiating table, on the picket line or in organizing a vote. The worlds largest enterprises use NETSCOUT to manage and protect their digital ecosystems. Technology was no longer the exclusive province of IT experts or an add-on for business functions; it was everywhere, it was a normal part of everyday experience and it was changing how business got done. In working on tech transformations with hundreds of CIOs, we have identified five CIO traits that we believe are markers of success. As technology writer Mary Pratt reported in an article on the role of the CIO in 2022, the job "is being shaped by a constellation of new technologies and the business's burning need to use them for competitive advantage." Lane Kirkland Despite the power and reach of digital powerhouses such as Apple, Amazon and Google and the ability of upstarts like Uber and Airbnb to disrupt entire industries, many legacy companies were slow to embark on a so-called digital transformation journey and make the required technology, business process and cultural changes it called for. Many of the great technology companies, like Yahoo and Microsoft, use their lead customers to help create new products and test them. This role was particularly important when a retail giant was looking to acquire an analytics company. Because theres a clear understanding of the game-changing power of technology, IT is seen as the digital-first innovation leader as long as it remains focused on shared goals and business outcomes. Whether Lewis always intended to split the AFL over this issue is debatable, but at the outset, the CIO presented itself as only a group of unions within the AFL gathered to support industrial unionism, rather than to oppose the AFL itself. Some unions featured in this report were voluntarily recognized by employers, and some led campaigns in which the employer provided union organizers with free access to employees.73 But often, when private-sector workers seek to organize and bargain . At the end of the process, the business was able to make an informed decision. The AFL, in fact, dissolved hundreds of federal unions in late 1934 and early 1935. Committed labor secretary and first woman in a presidential Cabinet position. The focus was on higher wages and job security. The AFL-CIO Split and the Fight for Workers Power. You ain't labor, you're union. It also involves infusing technology into every strategy discussion and process throughout the organization. Can I clearly articulate the businesss goals? Infighting among union members was minimized, creating a strong organization that still exists today. They also have the technical expertise to decide which among the flood of emerging technologies will give their enterprises a business edge. These were costly, complex systems that often required significant business process reengineering. Philip Murray Klemens Hjartar, Peter Jacobs, Eric Lamarre, and Lars Vinter, Its time to reset the IT talent model: Foster an engineering culture of smaller teams of better engineers to maximize productivity, forthcoming in Sloan Management Review. LightRocket via Getty Images. Seventy-nine percent of LOB respondents recognize the CIOs role as more digital and innovation focused while 78% agree that the CIO plays an outsized role in leading digital transformationfar more than any of its executive counterparts. Cloud computing companies provided software, infrastructure and platforms as a service to other organizations. This opened the door for some CIOs and their IT departments to become more deeply involved in business strategy. We continue to stay at the table by building and innovating with partners on the operational or sustainability side, she explains. For years, executives have stressed the need for CIOs to move beyond simply managing IT to leveraging technology to create value for the business. As of 2018, union density stands at 10.7 percent overall (Bureau of Labor Statistics 2018).Union decline has contributed to growing economic inequality and eroded workers' voice in politics (Farber et al. As IT became critical to business success, not surprisingly the number of tech-related titles in the C-suite grew. We are now digesting innovation and making sure everything works. Next on the agenda: Looking for opportunities to automate key business processes and ramping up security, he adds. Isaac Sacolick, a former longtime CIO and author of Driving Digital: The Leader's Guide to Business Transformation Through Technology, was a firsthand witness to the shift. Next came a succession of CIOs to be promoted to the CEO role, or to gain the position by founding their own companies. The CEO must create an environment where the CIO can thrive. When he started out as a young CTO in the 1990s, the CIOs he knew were IT operators -- by necessity. These included . If theres one thing Jamie Holcombe has learned from his decades-long career as a public and private sector IT leader, its how to be a good salesman. Before understanding the responsibilities of the new CIO, its important to understand the nature of tech transformations themselves. Theres no worse time than now to be an average CIO. These words, uttered by an executive at a recent conference, neatly capture the intense pressure on CIOs. Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. On average, a worker covered by a union contract earns 10.2% more in wages than a peer with similar education, occupation, and experience in a nonunionized workplace in the same industry (EPI 2021e). They performed deep-dive technical assessments, system and data-platform compatibility reviews, and tests of vendor capabilities. Its been years in the making, but the decision for one of Africa's retail giants to move its infrastructure into the cloud was never going to be taken lightly. Legal strategist for the union movement and former secretary of labor. Sanders (I-Vt.) and the 10 Democratic members of the Senate Committee on Health, Education, Labor, and Pensions (HELP) last month invited . The AFL had long permitted the formation of federal unions affiliated directly with the AFL; in 1933 it proposed to use these to organize workers on an industrial basis. When they wrote the book, Gruber was an assistant professor of management at the MIT Sloan School of Management and Synnott the head of management information systems at Bank of Boston. Are the top people in IT really stars in their field? For example, the C-suites No. Transformation of existing business processes, including automation and integration, was a top imperative for 41% of respondents while improving customer experience (42%) as well as employee productivity (27%) ranked high on the CIO agenda. While mainframe use continued, the period from the 1970s to the 1990s marked the use of minicomputers and the advent of PCs. True. In 1953, 32.5% of American workers were union members. The CIO set up a transformation war-room team that worked jointly from the beginning with leaders outside the IT function, including marketing, operations, sales, and e-commerce. To kick-start the transformation journey, the CIO of a transportation-and-logistics company made it her first priority to meet with every single business leader to understand their goals and issues and to set expectations on how they could best work together, by clarifying, for example, what the business side could expect to get from IT in a consultant role versus IT as a service provider or partner. A call to strengthen IT/business collaboration was also top of mind, referenced by 28% of respondents. Amid the volatile economic and political conditions, CIOs are finding themselves under pressure to be fiscally prudent and to find technology that can support business agility, according to interviews conducted by Lawton on CIO priorities in 2022. What about distributed ledger technology, or blockchain? The natural cycle swings leave IT leaders grappling with how to strike the right balance between business innovation and operational excellencea major issue for three quarters (76%) of respondents to this years survey. When the web was created, there was a new set of problems to solve. Its advocacy for industrial unionism echoed the philosophy of the Industrial Workers of the World (IWW), founded in 1905. Such efforts allow CIOs to build a deep understanding of the business implications of technology, such as customer abandonment because of slow download times on a site or other poor user experiences. Amazon CodeGuru reviews code and suggests improvements to users looking to make their code more efficient as well as optimize Establishing sound multi-cloud governance practices can mitigate challenges and enforce security. In most cases weve observed, tech transformations are implemented as a set of disjointed initiatives across IT. Organized the Brotherhood of Sleeping Car Porters and fought discrimination in national defense. Unions and Benefits. On September 10, 1936, the AFL suspended all ten CIO unions (two more had joined in the previous year). IT teams should learn how to enable it in Microsoft Linux admins can use Cockpit to view Linux logs, monitor server performance and manage users. A project management approach wasnt giving enough business valuethere were too many starts and stops, and procurement was unwieldy, he explains. In the mainframe era, IT's top professionals were the specialized programmers, systems operators and analysts hired to operate the massive machines that gave the era its name. 1. Companies can reap tremendous benefits from outsourcing. Figure 13.1: Union membership as a percentage of total employment, 1930-2015. The percentage of unionized workers, however, declined beginning in the 1950s. AFL-CIO, in full American Federation of Labor-Congress of Industrial Organizations, American federation of autonomous labour unions formed in 1955 by the merger of the AFL (founded 1886), which originally organized workers in craft unions, and the CIO (founded 1935), which organized workers by industries. Feb 28, 2023. The builder of the modern AFL-CIO. He was 72. The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. Our guide to the CIO's place in the modern enterprise takes stock of this multifaceted role, including its history, its relation to other IT executive positions in the C-suite, its chief challenges and its future prospects. In the early 1930s, as the nation slid toward the depths of depression, the future of organized labor seemed bleak. Generating support for a transformation among business leaders across the organization requires creating true partnering relationships with them based on common goals, mutual responsibility, and accountability. Subscribe today and get a yearlong print . 80% of business execs said the CIO is the key stakeholder in driving innovation (Deloitte). By hiring the best tech people, weve seen companies reduce their technology costs by as much as 30 percent while maintaining or improving their productivity. For example, how much should companies invest in their own AI capabilities -- or should they simply rely on the vendors that are investing fortunes in adding AI into their products? became a recurring theme, as the pundit class debated whether the CIO should be replaced by another IT expert like the chief data officer or chief digital officer -- or if, in fact, a business executive should become the enterprise's next czar of technology. By 1983, only twenty percent of American workers belonged to a union. One of the best ways to do that is by joining the board of another company. This is often in the form of negotiating and improving pay, pension, working conditions, and other workplace benefits. The AFL-CIO established the Ethical Practices Committee in its efforts to control corrupt practices and racketeering of its member unions. Architecting modular platforms needs revamped approaches to hiring in order to get top-flight engineers. "Nationalism," the new issue of Jacobin is out now. Apostle of industrial unionism. 1847 New Hampshire enacts first state 10-hour-day law. The CIO of a software company established various community-building and knowledge-sharing effortshackathons, dev days, tech spotlights, brown-bag luncheswhere product managers, developers, data engineers, and architects could meet on a weekly basis to share details about their projects and bring up ideas or issues for discussion. Are the most important technology initiatives delivering quantifiable business value to the company? Top-quartile IT organizations are more likely to have an integrated or fully digital operating model, according to McKinseys 2018 IT strategy survey. Photo: 900 15th Street NW, Washington, D.C.-The CIOs second headquarters was an office on the third floor of this, the United Mine Workers headquarters. To actively manage this process, such CIOs also put in place a war room, a dedicated team that ensures transformation initiatives are delivering value by actively tracking progress and helping to break through root-cause issues. Eric Arnesen The George Washington University. Security and risk management is the highest-ranked technology initiative commanding IT investment this year, cited by 45% of respondents. John L. Lewis Ibid., 17-18.. . The IT organization enlists automation wherever possible to streamline the user experience and simplify workflows. Walter Reuther Even as CIO responsibilities expanded, IT continued to be viewed as an expense center rather than an investment in business success. how receptive the business leadership was to embarking on a digital transformation journey. Do leaders in the C-suite have a clear understanding of why a tech transformation is important? 1 directive for CIOs this year was to upgrade IT and data security to reduce corporate risk, cited by a third of survey respondents. The AFL did respond, and added even more new members. Gallup reports 71% of Americans say they approve of labor unions, the highest number since 1965.. Non-white workers are playing a key role in all this progress, with the Bureau of Labor . To help technology generate business value, the transformative CIO has to understand business strategy. After decades of decline, the labor movement in the U.S. has been gaining some momentum.