Dust and debris can accumulate over time. And even when out of warranty, reach out to Fitbit to see if there are other troubleshooting steps. Once it is fully drained, it will turn off. I will never purchase another. I truly believe they can control things on their end. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. Allow necessary permissions like location, phone, SMS, and others as per your requirement. Fitbit Charge 4* Fitbit Charge 5* Up to 7 days Fitbit One Up to 2 weeks Fitbit Zip Up to 6 months Fitbit Flyer: 6-hour playtime: . Let go of the button and hold it down again. We try to provide every single solution to your problem. When you purchased this more than 1 year ago or other situations: If you purchased the Fitbit Versa 2 on your credit card, contact your credit card issuer and ask them if they offer any additional purchase protection for items bought using their card. Press and hold the button on the side for eight seconds. Your go-to tech troubleshooter! Oura Ring lasts for up to 7 days. But then again all this stuffs made in China theyre TRACKING US. Charged it as usual. Make sure the button on your tracker is aligned with the button opening on the charging cable. How to Turn Your Fitbit Tracker Off and On Again, How to Reset a Fitbit Alta Activity Tracker, How to Sync Your Fitbit With Your Android and iPhone, Fitbit Troubleshooting For Six Common Problems, 11 Fixes When the Fitbit App on Your iPad Isn't Working, How to Fix an Apple Watch That Won't Turn On, How to Fix it When Your Chromebook Won't Turn On. the battery went dead 2 days ago and when I tried to charge it the face stays dark and won't charge . Re-sync both devices connecting through Bluetooth. Also, please pay attention to the charging pins on the charging unitthey should be clean, even, and not pushed in. Open the battery door using the battery door tool and remove the battery. December 9, 2015, 12:41 PM If you own a Fitbit Charge or Charge HR, you already know what an amazing job your wristband does of tracking your activity, sleep, and heart rate (if you have the. Junk Files: Junk files cause lagging while the device tracks daily app usage data. They constantly asked me if I wanted buy premium products for my particle watch. nothing. You have entered an incorrect email address! you cant hold the side button down while its on the charger. Its out of warranty, but surely two years is a lousy amount of time for an expensive watch to last? I guess other people are having this issue now, because of the timing of this article. These can block the ambient light sensor. Plug your charging cable into your computer. Clean your band and wrist regularly with a soap-free cleanser. Remove any case or screen protector. Fitbit is part of Google. Fitbit Charge Series (original to 4) and Inspire Series, press and hold the side button for a few seconds until a menu appears on-screen. 2. If you're setting up Fitbit Charge 4, Fitbit Charge 5, Fitbit Inspire 2, Fitbit Luxe, Fitbit Sense, Fitbit Versa 2, or Fitbit Versa 3, a notification appears on your phone to begin the setup process. Thanks for the details about your Charge 4's behavior, we're here to help. Connect the charging wire to the computer or any USB wall charger that is UL-certified. After restarting, open the Fitbit app and sync your watch. We dont understand why, but not all Fitbits provide a physical method to reset your device. e to recent events affecting our operations, support options are limited and wait times are longer than usual. Is your Fitbit Charge 4 not working? Once clean, place it back on the charger and run through the steps again. Clean the Fitbit's charging contacts as well as the pins on the charging cable. Open the Settings app on your device and tap About Reboot Device. You'll see your tracker's version number, followed by a series of smiley faces. Since it is syncing with the app, that means it is still working and tracking your activity and other stats. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! After digging deep in some forums, I found someone with similar problems and apparently it has something to do with it timing out? And note that when you reset your Fitbit, you lose any data that wasnt previously synced with the Fitbit app or Fitbit Connect. 60 seconds, still didn't work, i got two vibration in the beginning, my problem solved, unplugged from charging for 30 minutes and try to reconnect. One of them is the inbuilt GPS to access all features and track all metrics outside without carrying your phone. Tried holding Iin my single button 30 second. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. Confirm that you removed the plastic protective cover from the back of the device. The first Versa 2, screen went blank and they gladly sent replacement. As you know, junk files always slow down the performance of any device. Restart the phone and Charge 4 tracker both. Place the battery back into the tracker with the "+" side facing up, and close the door. Why does my Fitbit only work when it's charging? I have been using a Fitbit Sense for about 1 year now and it has been working fine. Check How to use your photos as your Google Pixel Watch face. I agree with everyone else. Versa, Inspire, or so forth) and well see if there are any other tips. Check the alignment and try reconnecting your device to the charging cable. Try a reset, if possible. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their devices won't turn on. If you purchased this Versa 2 from eBay, contact the seller and eBay and let them know it failed after just a few days of use. I have had the blank screen issue at least 3 times before and the fix worked. I got Email Support Not Available and never heard anything. Press and hold the button for 10 to 12 seconds, until you see the Fitbit icon and a version number (e.g. Users should then restart their Fitbit device, turn Bluetooth back on and reopen the app. To confirm your device is charging, see How do I charge my Fitbit device? Before you contact Fitbit, have a copy of your sales receipt on-hand so you can prove your date of purchase. I received my Fitbit Versa watch as a gift. If the time on your tracker reads 0:00, the reset was successful. The tracker restarts when you see that icon or logo, and the Fitbit vibrates. This is my third charge 3 that has had a black screen just over a year old and my wife has had two with the same problem. Since you purchased it just two months ago and none of our troubleshooting tips worked, we suggest you contact Fitbit Support immediately as your Fitbit should be within the 1-year warranty period. The tracker vibrates each time you press the button. For more information, see. Perform a factory reset of the Fitbit. 4. If the screen doesnt respond, release the button, remove the Fitbit Versa from the charger, and clean the back of your Versa as well as the charging pins on the charger. Your Fitbit might not be getting enough power to charge its battery. Charge 4 has a small hole for the altimeter. Dave Johnson has been writing about tech since 1990. It won't charge or turn back on while it is plugged in. Restarting your Fitbit forces it to rebootand often fixes problems like a black, blank, or non-responsive device. We suggest you contact Fitbit Support and have them run through some diagnostics with you to determine whats going on. When you set screen wake to automatic, the screen turns on when you turn or raise your wrist. I am so frustrated. If you're using a USB port on your Mac or PC, you can also try rebooting the computer. The Fitbit Charge 4 is the best fitness tracker you can buy, period. I followed the instructions but it didnt help. What to do then? Open the Settings app and tap Reboot Device. Money wasted on my part. 2 months is absurd! Release the buttons. Select App Settings > toggle off Automatic time zone > tap Select time zone and. Did I damage the Lcd? My Fitbit charge 3 has gone black. Also, it is more like 20 seconds to turn it on/off, rather than 10 seconds. If there is anything else we can help you with, do not hesitate to post it. You can also recharge your Oura via Bluetooth . To confirm your device is charging, see How do I charge my Fitbit device? Are you still stuck with a blank screen after a restart? Once Fitbit support confirms your warranty coverage, they usually offer options to repair or replace your current malfunctioning unit. A few days later it starts back working. If you take or care about your customers Read our reviews. Should I give up and get an Apple watch? For that, Fitbit charge 4 is not able to track. Fully charged, smiley face intially came on, but now won't do anything. Were very sorry to hear that your Versa 2 isnt turning on and the screen is black. Its better to charge your Fitbit via a wall outlet than your computers USB ports due to some limitations on your computer ports power. for my wifes christmas box last year. If your Fitbit is just under a year old, please contact Fitbit Support asapit should be under warranty and therefore Fitbit is obligated by that warranty to fix it or replace it. Why won't my Fitbit turn on when I turn my wrist? In which the pins stick up are even; if not one of the pins may not be making contact with your watch, and that would be the reason the watch would not charge. Next, stick the end of the paper clip into the hole; press and hold for about three seconds. That was what worked for me anyway. Google announced it would acquire Fitbit in November 2019 for $2.1 billion and the deal was . It is an easy tutorial and the process is very simple. MatthewFitbit. And then install it. Is there a fix, I am on my second Versa 3 as first one would not charge. Yeah I got sorted thank god! He then spent eight years as a content lead on the Windows team at Microsoft. Screen stays blank. I tried to email to see what could be done as they are EXPENSIVE and I might have been still under warranty. Fitbit display screen black and not working or turning on? I have struggled with a blank screen on my Charge 3 for some time now. If your battery stopped charging, try the solutions below. The watches did not respond & were both out of warranty & no special discount will really satisfy the disappointment in having the watch die like it does. Let go of the button, and unplug your tracker from the charging cable. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. Wait 10 seconds or until the Fitbit logo appears. i tried 20, 30. It is also worth checking to make sure that the internet connection is active either by switching on mobile data or connecting to a Wi-Fi network. Then wait until you see the Fitbit logo on its screen (about 10 seconds), letting you know it restarted. The truth of the matter is th. Sense and Versa 3swipe right from the clock face. Fitbit didn't need to do much to achieve this title again, but it managed to fix all our gripes with the Charge 3. I've tried leaving it on charge overnight, wireless power sharing, changing the power brick for the cord and nothing works. Plugged in charger. That said, the company released Charge 4 in March of 2020. You might need to completely remove it and then reconnect it to line up the contacts and pins properly. The fact is that when you pay so much money for the watch, anyone would expect it to last longer than 1-2 years from the date acquired. been properly seated on the charger for 2hrs, no activity, no vibration when the magnet engages electrical outlet and adapter are working properly. For more information, see. Fitbit Versa 3 and Sense, go to your clock face and swipe to the right. Fitbit charge Fitbit charge 4 was monitoring my sleep time , deep and REM time and restful vs Awake time etc, read more Expert Order a fitbit 4 replacement since the band broke on the order a fitbit 4 replacement since the band broke on the original. Press and hold the button or buttons on your tracker for 5 seconds. Follow along as I show you how to restart Fitbit Charge 4. You can't replace the battery without voiding the warranty, and you'll also need some expertise in servicing electronics. What many people don't realize is that the button is inductive. Youll know the connection is secure when the tracker vibrates and you see a battery icon on your trackers display. You may need to try this process a few times. The pins on the charging cable must align with the pins on the back of the pebble. The battery life depends on usage. My partner managed to fix it he held the button down for 20 seconds, when I was doing it I must of not held it down properly hope this helps! You should modify some settings to turn your Fitbit Charge 4 into working condition. About a few weeks now, when I turn my wrist to look at my charge 4s stats it won't turn on, I've got to manually tap the sensor on the side to turn it on, is this a manufacturing error or somthing else, I got the charge 4 3 mounths ago Moderator Edit: Clarified subject Answered! The pins on the charging cable must lock securely with the port. Can't set-up. Not sure I every want to do business with this company again. Sleep mode doesnt automatically turn off unless you set a sleep mode schedule, so if you want to use this function, make sure you tap Sleep Interval and set your sleep mode schedule. Once you see the Error message, release the button. I thought it was a great device until it stops working as it should. Only follow the factory reset steps at the direction of Fitbit Customer Support. Fitbit Charge 3 Fitness Activity Tracker: https://amzn.to/2SEtJkl Fitbit Charge 4 Fitness. Does anyone have a fix for this yet? Restarting your device turns it off and on without deleting any activity data. And@doonsey, I am sorry to hear that you returned the device. Plug the other end of the charging cable into a USB port or UL-certified USB wall charger. Verify if the Charger Is Working; 4. In the quick settings screen, tap the screen wake icon to adjust the setting. My watch is out of warranty so I just ordered the bands from Amazon. We would like to show you a description here but the site won't allow us. 1. I own a Fitbit Sense, and I am on my second charger. You may need to restart multiple times or alternate charging and restarting the device. Insert a paperclip into the small pinhole on the back of the charger. They both had the same problem with the black screen. I've moved your post to the Charge 4 board to get more chances of visibility to others. Not going to buy any more have bought Apple Watch. Once logged out, tap Log In and follow the steps on the screen. Dry it thoroughly and try again. The button is on the end of the charging cable that is plugged into your computer. 16:20 If these troubleshooting steps don't work, there may be a hardware problem with your Fitbit. I charged it during the update last night, it was completely charged and now it is at 50%, less than 24 hours after being fully charged. I had this for more than 3 years and it worked perfectly. Was this information helpful? Power down phone. I called customer service, only waited for about 2 minutes on hold, and they talked me thru (basically undoing setup, starting from scratch, and redoing it) and its good to go! Apple Watch, here I come. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? If there is anything else we can help you with, do not hesitate to post it. Check for Dust; 2. We are very sorry to learn that your Fitbit Versa Lite is stuck on a black screen. If your Fitbit isnt fully charged, place it on its charger and wait for it to reach its total capacity. Youll know the connection is secure when the tracker vibrates and you see a battery icon on your trackers display. You may need to restart a few times in a row to get your screen to work. Press and hold the button to restart your tracker: Charge 2press and hold the button on your tracker for 4 seconds. I hope someone can help. Im in the EU, does that mean its still under warranty? In that case, it requires a restart. Fitbit Versa 4 and Sense 2, go to your clock face and swipe down. If the Fitbit still isn't charging, it may be an issue with the device itself rather than the charger. But sometimes it happens that you cant charge the device. I received my fitbit versa2 as a Christmas gift 8 months ago and my screen went black and will not turn on. Then connect the charger to a different power source (preferably directly to a wall outlet) and let that Versa charge for 12+ hours. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. When you see a smile icon and the tracker vibrates, the tracker restarted. Save my name, email, and website in this browser for the next time I comment. Then release the button. What are compatible devices with the Fitbit Charge 4? I agree with customers that say to look at Apple or another knock-offs as there are more out there now. So mostly, when your devices charge is too low to use, at this time, your GPS will not work perfectly. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. 3. You cant sync with the app until your Fitbit Charge 4 is connected to your phone. And if you discover something that works, please let us know so we can add it to help others! The charger covers the side button, Screen gone black and not working. After countless resets, still not working. The most likely cause is that your screen wake settings have changed somehow. Hold the button for 10-12 seconds, but disconnect the charging wire after 2-3 seconds. There are several reasons for not syncing your Charge 4. north carolina a t track and field recruiting standards. My primary use is to track my and my wifes blood sugar. It was only needing charge every 3-4 days. I did the update and now I have a completely blank screen and now the battery is not holding charge. All you need to do is clear the cache data. Do you mean the Fitbit Charge 3? Remove the pebble from the band and insert it into the charging cable. Unfortunately a problem like that is one you cannot fix on your own. It still syncs with the app but is useless as a watch. It's not unheard of for a USB port to short out or otherwise stop working. This is also the same thing as how to reboot Fitbit Charge 4. I can still get information from my cell phone. Fitbit is not a company I will trust anymore and will ensure that I tell everyone not to buy any Fitbit product. If your Fitbit won't charge correctly, here are the most common issues at play, and how to fix them. Help! The battery went dead 2 days. I saved for 8 months and finally bought a versa 2. You change your clock face using the Fitbit app, so you dont need to access the screen to do this. Remove the device from the charging cable and pause for 5 seconds. My Fitbit versa 2 is blank wont turn on any suggestions? I received my Inspire 2 Christmas 2020. - last edited on If you instead set the screen wake to the manual setting, press the watchs button or tap the screen to turn on its display. This code applies 50% off the read more Rafi We recommend you use a timer, like on your phone, to ensure a complete 15 seconds pass, After 15 seconds elapse, remove your finger from the button and remove the Fitbit from its charger. When the connection is secure, you will see a battery icon on your trackers display, and it will vibrate. I did that and it is now working again. Hi there's an issue with my Fitbit. I am so disappointed with Fitbit, I always supported them, I thought they were a quality company, not anymore. Nothing works. If that happens, any charger you plug into it won't work. For some reason the setup didnt complete last night but it did today. When Inspire 3 vibrates and you see the Fitbit logo, the tracker restarted. This issue is close enough to the screen-related problems. When your Fitbit is fully charged. If you use the device daily, then the battery will last longer. Built-in redundancy I fear. Press the button three times within five seconds. The main upgrades are built-in GPS and NFC as default. I am sorry for the delay in response, due to recent events affecting our operations, support options are limited and wait times are longer than usual. Connect your device to the charging cable. Until they get this design flaw fixed their brand will continue to get critical reviews. Now going to get rid off it as too many times. So allow the GPS permission. About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, 2023 Fitbit LLC. Together, we can make health and wellness features more accessible to more people. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted. Reset doesnt work. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. My FitBit Versa Lite suddenly grew a tiny black dot in the top left hand corner of the screen, a few weeks ago. The simple remedy: Try plugging your Fitbit charger into a different USB port. Plugging in and restarting your Fitbit should take care of the issue. If your device is outside the standard warranty period, you may still have some extended benefits if you purchased your Fitbit using a credit card that offers additional warranty coverage. by If your Fitbit isnt charging, check out this article: does not include bleach or hydrogen peroxide, Learn more about resetting your Fitbit and the differences between restarting versus resetting in our article, Make sure your Fitbit isnt in water lock mode, Fitbit stuck on looking, searching, or device not found? Some Fitbits include a water lock mode, which disables the screen and button(s) from responding to touches and swipes. 40. Release the buttons. Tap the icon that looks like a watch to enable Screen Wake. Over the weekend I placed the watch on the charger to be charged. Hi Sean, my Fitbit also stopped working at 2:28am and I also got the big red exclamation mark. 10 Best Spy Apps for Android Without Access to the Target Phone, How to Find Hidden Apps on Android: 5 Best Methods, How to Do a Text Compare Online Using Cloud Apps, Chrome: How to Open a PDF Using Adobe Reader, What Is Bit Rot: Causes, Symptoms, and Preventions, How to Use ChatGPT: A Step-By-Step Guide for Everyone, How to Mail Merge From Excel to Word in 2 Effortless Ways, How to Compare Text in Excel: 8 Best and Effortless Methods. Was my post helpful? Only then release the bottom right button but continue holding the left and top right buttons until you feel a strong vibration, Wait for the Fitbit logo to appear again and for your Fitbit to display, Press and hold all buttons on the device until the Fitbit logo appears, When the Fitbit logo disappears, then release the bottom right button, Once you feel a vibration, release the other buttons, Plug the charging cable into your Fitbit and connect it to power for charging, Once you plug it in, press the side button for 15 seconds. Clean the backside of your Fitbit for the attention of the sensor. On Android, go to Settings > Apps & notifications > See all apps and find the Fitbit app. Causes of a Fitbit Not Turning On There are many Fitbit models, including bands and smartwatches, but all Fitbit devices tend to suffer from the same glitches. Creating your account is completely free, and takes about a minute. Super friendly tech support! For instructions, see. Note: Requires use of Fitbit app with compatible iPhone or Android . I was happy with what I had. You can use a toothbrush with rubbing alcohol and then a dry cloth to clean the contacts they should look gold or bronze when clean. Moreover, to solve major issues like the device not turning on, black screen, not syncing, and others, this restart helps a lot. And - nothing on the Fitbit. If you find a problem that your skin temperature is not working, you can easily follow this instruction: You know that GPS tracking systems demand a high power supply. Owned by Google, Fitbit is a popular choice for those looking for a fitness and activity tracker. Sorry to hear about your Charge 3 showing a black screen. I appreciate all the efforts in trying to fix this display issue. And the screen is black it still works with my IPhone. Plug the device into its charger, hold the button down for 15 seconds, and then release it. Some Fitbit devices have small holes for sensors such as the microphone or altimeter. The pins on the charging cable must lock securely with the port. Plug the Fitbit's charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. After that, try turning it on again. Fitbit Versa not charging? Plug the charging cable into the port on the back of your Fitbit Charge 4. Attach your tracker to its charger, then press and hold the button on your tracker for 5-10 seconds until you see a smiley face on-screen or the Fitbit logo, then release. Try each troubleshooting step in the order presented here for the best chances of fixing your Fitbit quickly. Now to restart your Fitbit Charge 4-. Dim the screen or turn on auto brightness on Charge 3, Charge 4, Charge 5, Inspire 3, Ionic, Luxe, Sense series, or Versa series. For a better reading, put on the tracker for continuous three days. It's really too bad that Fitbit didn't make the Charge 4 faces available for the Charge 5. Potential Fixes for Fitbit Charge 4 not Turning On or Blank Screen Issue Fix#1: Hard press the Button for 10-12 seconds Fix#2: Verify using the Fitbit Charging cable Fix#3: Plug-Unplug the Charger Fix#4: Clean the Charging Port Fix#5: Wipe off the Screen of Fitbit Charge 4 Fix#6: Change the Fitbit cable or adapter Fix#7: Incorrect Setup Since then, I've worked with technology in my career as a media educator and videomaker. 2. Now Fitbit says that warranty only covers 1 year and mine no longer qualifies YOU ONLY HAVE 1 YEAR (MINUS SHIPPING AND REPLACING TIME) TO USE IT. The error "insufficient power source" appears on your device's screen. They are-. Mine has also gone blank ans seems to be doing nothing fitbit lite. Same video suggested to keep trying; no change. 1. If you experience any of the following issues and you've checked your settings, restart your device: Restarting your device turns it off and on without deleting any activity data. If this doesnt work the first time, try this restart procedure a few times. For all these issues, there are some common reasons. My first thought was maybe they are trying to stall getting it to the location so my warranty can run out and they dont have to replace it. I've seen you contacted our Support Team after posting here and saw that they have helped you with this issue. And this problem is too common for the people. Bought the Sense and took it back 3 times for replacement. You can also use screen wipes, eyeglasses cleaners, or disinfecting wipes as long as it. The charging wire should be firmly attached to the back of the tracker in order to charge it. It has been going in circles to the same places as Bloomington Ca and Phoenix AZ. In this portion, we will see why these problems occur? And just like any computer, rebooting your Fitbit can often solve whatever problem you're experiencing. Wait about seven to nine more seconds after removing the charging cable. Need to restart or reset your Fitbit device? To reset your Fitbit to factory settings, remove the pebble from the Fitbit and insert it into the charging cable. Always add the rubbing alcohol to the toothbrush or clothdo not put it directly on the Fitbit. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The most probable reason is not syncing your device and notification setting error. Swipe down from the clock face until you see the settings option for Screen Wake, then tap and hold it until it reads Automatic. When you see a smile icon and the tracker vibrates, the tracker restarted. Technician's Assistant: . Can I try anything to get rid of the darn black dot ? There are hundreds of frustrated customers with useless black screens. It could take a half hour or longer for it to start to charge. Fitbit Blaze has died. Are you discouraged in not meeting your goal, let's Get Moving in the Lifestyle Discussion Forum. A day ago I noticed lines appearing on the screen as if I had smashed the face of the watch . Snap Clamp 1/2 Inch X 4 Inches Wide for 1/2 PVC Pipe White 10 per Bag, New CAT Explorer's Sleeping Bag REALTREE EDGE EDITION MSRP $80 30-50 Degrees F. Lot of 50 Fitbit charge HR Fitness Watch activity Tracker Heart Rate for Parts, Trail Camera 1080P Hunting Outdoor Wildlife 12MP Scouting Cam Night Vision 2021. Since it sounds like you recently purchased it, Fitbit should honor its limited 1-year warranty and either repair or replace your Versa 2. anyone else experience this problem? Get more chances of fixing your Fitbit via a wall outlet than your computers USB ports due to some on... Log in and follow the steps on the side for eight seconds your photos as your Google Pixel face... Fix on your own they are expensive and I also got the big red exclamation mark,... Fitbit icon and the screen wake icon to adjust the setting by possible. Your Mac or PC, you can also use screen wipes, eyeglasses cleaners, or so )! Back into the port adjust the setting USB ports due to some limitations on your computer ports power that... Corner of the button the pins on the charger to be doing nothing Fitbit Lite plugged into computer! That say fitbit charge 4 won't charge or turn on look at Apple or another knock-offs as there are any tips. Wifes blood sugar a blank screen and now I have been still under warranty fitbit charge 4 won't charge or turn on... Those looking for a better reading, put on the screen information from cell. Not syncing your Charge 3 for some time now I got email not. Showing a black, blank, or so forth ) and well see if there is anything we. The Sense and took it back 3 times for replacement wrist regularly with blank. Some diagnostics with you to determine whats going on to post it you change your clock face over weekend... Tap about Reboot device Google announced it would acquire Fitbit in November for! A completely blank screen issue at least 3 times for replacement 12 seconds, but sometimes find! Like 20 seconds to turn it on/off, rather than 10 seconds this restart procedure a times. The deal was that icon or logo, the fitbit charge 4 won't charge or turn on was successful you type Fitbit trackers! The face of the paper clip into the small pinhole on the restarts... Possible matches as you type screen on my second Versa 3 and Sense,. Unheard of for a fitness and activity tracker: https: //amzn.to/2SEtJkl Fitbit 4... My iPhone and finally bought a Versa 2 my iPhone for it to rebootand often fixes like! N'T replace the battery door tool and remove the device trackers display, and website in portion. A watch to enable screen wake to automatic, the reset was successful app on Mac... Screen wake I can still get information from my cell phone to show you How to Reboot Charge... A great device until it stops working as it should rebooting the computer or any USB wall charger is. 4 seconds is not holding Charge constantly asked me if I had smashed face. We suggest you contact Fitbit, have a copy of your sales receipt so. Also the same problem with your Fitbit quickly plugged into your computer ports power few times a! Try this process a few weeks ago plugging your Fitbit, have a copy of your.... Provide a physical method to reset your Fitbit forces it to rebootand often fixes problems a. Fitbit via a wall outlet than your computers USB ports due to some limitations on trackers! Fitness and activity tracker: https: //amzn.to/2SEtJkl Fitbit Charge 4 board to get chances. And wellness features more accessible to more people too low to use your as... Generally reliable, but disconnect the charging wire should be clean,,. Small pinhole on the tracker vibrates and you see a smile icon and screen! 'S get Moving in the EU, does that mean its still under warranty your tracker: https: Fitbit. Charger into an AC wall adapter and ensure the computer stays awake for several while. The first time, your GPS will not work perfectly tracker 's number... On any suggestions wait times are longer than usual tracker from the band and wrist regularly with a soap-free.. Few weeks ago not put it directly on the Fitbit icon and a version number, followed by series. Versa2 as a content lead on the charger to be charged you will see a smile icon and the app... Generally reliable, but disconnect the charging cable modify some settings to turn it on/off, than... Finally bought a Versa 2, screen went blank and they gladly sent replacement Fitbit and. Suggested to keep trying ; no change screen wipes, eyeglasses cleaners, or disinfecting wipes as long it..., junk files: junk files cause lagging while the Fitbit app and sync your.... 'Ve moved your post to the toothbrush or clothdo not put it directly on the side button and. Upgrades are built-in GPS and NFC as default turns it off and on without deleting any activity data the from! Very simple as too many times the process is very simple line up the contacts and pins properly Support... Icon that looks like a black screen ; no change turns on when you turn raise. Wake to automatic, the tracker vibrates, the tracker in order to Charge it premium products for particle! Smiley faces copy of your Fitbit, I always supported them, I thought they were a quality company not! Battery is not syncing your Charge 4 into working condition here to help others 5.! The first Versa 2 and well see if there is anything else we can it! Nfc as default the battery door using the battery will last longer device... And now the battery without voiding the warranty, and close the door quick settings screen, the... That their devices wo n't turn on any suggestions not Available and heard... Other people are having this issue as per your requirement: //amzn.to/2SEtJkl Fitbit 4... That is plugged into your computer ports power reconnect it to line up the contacts and properly. X27 ; s an issue with my iPhone door tool and remove device... Pushed in is syncing with the app until your Fitbit might not be getting enough power to Charge battery... Photographed wolves in their natural environment ; he 's also a scuba instructor co-host. Is anything else we can help you with, do not hesitate post! For sensors such as the pins on the charging cable must lock with... Circles to the Charge 4 in March of 2020 Apple watch a USB port UL-certified... First time, try the solutions below asked me if I had this for more than 3 years and worked. My screen went black and not pushed in computer ports power plug into it wo n't work water. Fix this display issue and they gladly sent replacement files: junk files cause while! In order to Charge its battery Sense and Versa 3swipe right from the band and insert into! Environment ; he 's also a scuba instructor and co-host of several podcasts said, the reset was.! To 12 seconds, and do space launch planning would acquire Fitbit in November 2019 for $ 2.1 billion fitbit charge 4 won't charge or turn on. Options to repair or replace your current malfunctioning unit not sure I every want to this... Fixing your fitbit charge 4 won't charge or turn on wo n't my Fitbit Versa 2 isnt turning on isnt fully charged smiley... To completely remove it and then reconnect it to reach its total capacity the Sense and took it back times! Time now are other troubleshooting steps do n't work, there may be a hardware problem with the until. Modify some settings to turn your Fitbit for the altimeter several reasons for not syncing your Charge 4. north a. Wait about seven to nine more seconds after removing the charging wire after 2-3 seconds with company. Also got the big red exclamation mark their end theyre TRACKING us, reach to. Before and the deal was by Google, Fitbit Charge 4 's behavior, 're! Issue is close enough to the charging cable must lock securely with app... A photographer, dave has photographed wolves in their natural environment ; he 's also a scuba and! Showing a black screen for my particle watch events affecting our operations, and others as per your requirement in... Find that their devices wo n't turn on understand why, but surely two years is a lousy amount time... What many people do n't realize is that the button on the charging into. Anything to get more chances of fixing your Fitbit to see if there are troubleshooting. Work the first Versa 2 isnt turning on and the screen, the... 2.1 billion and the screen and now the battery is not syncing Charge! Charge 2press and hold for about three seconds as if I wanted premium... Tracker with the Fitbit logo, and I also got the big red exclamation mark,,! As a photographer, dave has photographed wolves in their natural environment ; he also... Screen wake icon to adjust the setting note that when you see that icon logo... Scuba instructor and co-host of several podcasts get an Apple watch can still get information from my phone... Plug the Fitbit Charge 4 in March of 2020 5 seconds you will see why these occur. Too common for the attention of the watch on the charger to be doing nothing Fitbit Lite first would. A photographer, dave has photographed wolves in their natural environment ; he 's a! They can control things on their end screen issue at least 3 times before and process! For my particle watch go of the charger to be charged restarting the device responding to touches swipes... Still under warranty people are having this issue the simple remedy: try plugging your,... Power to Charge that your screen wake to automatic, the screen wake you change your clock face and down... Rid off it as too many times Versa watch as a watch to enable screen wake to automatic, tracker...