How do I reset my Bluetooth mouse receiver? Get up to 2 years of warranty and access reliable tech support. If only the Hyperspeed mode works, its most likely an issue with Bluetooth either the internal BT for your PC or a BT dongle if youre using one. Helpful. Press question mark to learn the rest of the keyboard shortcuts. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. Check out our comprehensive list of options to recycle your Razer device. 1 day ago, By Zulqarnain Yousaf You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). . Even a nearby phone with Wi-Fi on can have the same effect. It will search all nearby Bluetooth devices. Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub. Privacy Policy. No, the Razer Basilisk X HyperSpeed does not have any AI functionalities. Instead it relies on wireless. Once you receive this notification, it is time to replace the battery. On-the-Fly Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer Synapse 3. This lighting sequence will repeat until the battery is fully drained. Q. ONLY applicable for Razer laptops. on Razer Basilisk X HyperSpeed Manual and FAQ. . Note that Hyperspeed dongles can be replaced. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . Go to the Bluetooth settings on your laptop. Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. How do I use hyperspeed multi device pairing? Use wired connection via an Ethernet cable for your internet. The Basilisk uses a non-rechargeable AA battery. In some cases, you just forget to turn on the bottom switch of the mouse. Find out which Razer mouse you should be gamingwith. They can largely be grouped into two main categories: In the following set of troubleshooting steps we start with the basics (easy checks), a clean software and driver install. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. Right-Click on the root hub and select Properties. Every time I shut off my computer and restart it the Razer Basilisk does not work how to fix this? (Tried with the dongle as well but the situation goes the same) I've checked different people's experience . I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. Switch to a different USB 3.2 Gen 1 port. 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Expand the Universal Serial Bus to see the Root Hubs. The status indicator on the surface of the mouse will repeatedly blink red twice if the battery level is less than 5%. Install the latest Razer Synapse updates. How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! We do not carry internal parts, Razer Invicta Support Common Questions How can I modify or disassemble my Razer product? Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. How can I use a keyboard instead of a controller? Is It Possible to Retrieve Deleted Voicemail iPhone Had? Let the sensor dry for five minutes and try the mouse again. It will take 4 to 5 minutes to connect your wireless gaming mouse. Software You just have to pair them with your Bluetooth device as we have discussed in our blog. Make sure your mouse or keyboard is paired with your PC. This can cause erratic behavior. Basilisk not working after Windows 10 Update. The USB wireless dongle is stored in a compartment underneath the top cover of the mouse itself. Your wireless mouse is ready to use. Click and open the Bluetooth settings. Search Bluetooth in the windows search panel and open it. Simply remove the cover to store or remove your USB dongle. Switch the slider to Bluetooth mode. Check to see if the USB port is faulty by moving the wireless dongle to another port. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. It was for my gf i figured no big deal it was on sale. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. This behavior is expected of devices with 2.4 GHz wireless connections. First, activate the mouse by sliding the bottom button. Box 71092Springfield, OR 97475. With Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance! Make sure Windows OS has the latest updates. Select the desired ultrapolling rate under the POLLING RATE section. Update Razer Synapse. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. If thats the case, the mouse will continue to freeze. Use a USB extender cable to move the USB dongle closer to the mouse. The Razer Basilisk X HyperSpeed is equipped with the industry-leading transmission stability for lag-free gaming and a cutting-edge precision using Razer 5G Advanced Optical Sensor. 5 FPS Games for Mac Owners to Try in 2022. The simple problem first. We will make every attempt to respond. Update the drivers on your Razer device. Go to the system preferences. Click the Hardware tab then click Properties. Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? These devices will interfere with the smooth operation of the mouse. As a member of the eBay Partner Network I earn from qualifying purchases. To resolve this, the sensor needs to be cleaned. Press J to jump to the feed. I'm resurfacing this issue. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. 2.4 GHz wireless connections this, the mouse a nearby phone with Wi-Fi on can the! You receive this notification, it is time to replace the battery level is less 5... Hyperspeed wireless Gaming mouse on sale take 4 to 5 minutes to connect the Bluetooth device as we have in. 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