Mercari will show your listing to those similar keywords, but if your item isnt what a user wants to see, itll drop your engagement, and your listing is likely to be demoted for its primary keyword. I only care because I have a 37% cancellation rate message that is currently displayed on my account, and getting this seller to rate me would help reduce my cancellation rate. This feedback is only visible to you. Not pleased at all :(( (, Tip for consumers:Since it is so difficult trying to communicate with this company, probably will not use them again, Products used:I ordered DVD's and received the wrong ones. They're actively posting new items and being active on the app. I have not. How Does Dickens Present Scrooge As An Outsider? If the seller is still on that haven't shipped bulls*t, I reach out to CS explaining that my item hasn't shipped and could they pls nudge the seller and remind/ask them to ship. Just wondering what happens if the seller doesn't rate the buyer. $20,000 made in 8 months on Mercari. But you can also request a cancellation without any trouble. I try thei email address and get a response saying it is the wrong address or referring me back to the app which is also ineffective. Here is their phone number, email and website because you know they wont answer you, they're just going to keep stealing our money. KNOW your items packaged shipping weight to save YOU money. Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world. You can ask for a full refund if: a delivery date was essential and wasnt met. I've waited a week and messaged the seller about an item I bought from her that was never marked as shipped. Please dont rate the seller before your order is delivered. When I bought Items, sellers took up to a week in some cases to ship. A pro and a con in and of itself, Mercaris shipping options are pretty straightforward. The experience will be good at first until you need customer service and then they will leave you without a resolution and take your money. Just make sure to put in the comments what had happened. Keep up the good work. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems.Mercari ranks 419th among Marketplace sites. Ratings help build trust between users in the Mercari community. This, however, can be frustrating for users as it may take some time to get a human response when problems arise. If you are thinking to switch don't rush. If you need to update your rating, let us know. He responded that I had a faulty app and that I was inexperienced using Mercari. The platform prohibits offers 25% below the listed price to avoid petty lowballs, but it doesnt hurt to start there and see if a seller counters, if at all. I understand Mercari as an online garage sale, nothing more. Item will be fake or damaged! After they rate, well let you know so you can rate them, too. Tap YES to confirm. I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. She did not reply, so after a couple more days I sent her another message, and I finally received a response"yeah sorry, this literally just went out". Related: How One Flea Market Flipping Couple Makes $133,000/Year Selling Finds Online. The only problem with Mercari as a seller: When a price drops so low that its useless to sell it, what do you do? They immediately took the buyers word that the item wasn't as described. It also never gave me the option to rate the buyers since they never rated me, which at the very least I would like to do to warn other sellers. Depending on your circumstances, you may be able to reduce your tax burden by tracking fees, shipping materials, and similar purchases made while conducting business. Dont rate the seller. On the website they put wrong address but still I received one item in between four items I haven't received! There isn't any. Mercari's payment processing fee is 2.9% of the sale price plus $0.30. Don't pick "recommended" shipping options or suggested standard shipping options Mercari give you. If an item is received damaged, is missing parts, or is otherwise not as described, Mercari will take the side of the buyer and refund any money that was escrowed for the item as long as the item is returned in the same condition that it was received. You have 3 days after confirmed delivery to request a return. But you can also request a cancellation without any trouble. Mercaris 72 hour timeline is absurd. Since ratings are based on a users experience, we cant change them without a request directly from that user. It's frustrating to find something you really like & pay for it only to have that order cancelled by the seller or worse wait for over a month for the item & have Mercari cancel the order. We and our partners use cookies to Store and/or access information on a device. Most often I see $5 off coupons hit my account several times a month. . My favorite part about Mercari is how simple it is to use the platform. No packaging. Youll get an email and in-app notification if a support agent responds to your open ticket. Don't ship it if you change your mindbut take the consequences of that decision. Empress Hogwarts Legacy Crack: Is it out? Ive had a very good experience with all of the sellers, except one of them. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. Look at Profile Verification. I havent referred any users yet, but if I successfully do, Ill let you know if I see the earnings hit my account. Continue with Recommended Cookies. This company does not typically respond to reviews. 25% from a day low at JP2039. Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. All rights reserved. Mercari is a growing marketplace that attracts new shoppers and sellers daily. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. Buyer Beware: If you do decide to buy from this platform, you have 3 days to request a refund/return from the DELIVERY of the package. Contact us in the app instead. What rating would you give when you finally receive your item? To make sure that a seller is legit, see if Mercari has verified them. (FedEx 119" L x 80" W x 70" H) (UPS 108" L x 57" around). If the seller agrees and we confirm that the order hasnt shipped, well refund your original form of payment. Processing of Payments: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. Heres How It Went, I Spent $100,000 Flipping Pokmon Cards During the Pandemic. The simplicity of listing items on Mercari is what sets it apart from other platforms. They also let us know that the transaction is complete so we can pay the seller. During this three-day period, if the buyer contacts Mercari with a problem regarding the transaction, the automatic rating will be put on hold until we have resolved the problem. No offense taken! That said, its simplicity is a downside for high-volume sellers who may have hundreds or even thousands of the same product to sell in large quantities. It also notifies interested buyers who have Liked your listing of a 5% drop in price, and urges them to beat their competition other people have liked the item to the checkout process. I really just hope this review gets at least one person to avoid using this app because it is a waste of storage on your phone and a waste of your time. Got a compliment? Over $100,000,000 in transactions take place on the platform each month. Automated systems helpful (when working correctly). Privacy Policy. You wont be able to rate a returned or cancelled order. Just shame. There is a 10% final sale price fee charged to the seller on completed transactions. I messaged the seller politely asking them when they would be completing the order, but I have not gotten any response back from them. after selling heavily last week today i find i cant transfer my 2k after giving tax info last week? Two out of the six orders were cancelled by the seller so I won't be using this site again. If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. Its beginner-friendly design is straight to the point and lets users get to buying and selling items right away. I personally cross-promote my items across several selling platforms to enhance visibility and am willing to accept fees as the cost of business when trying to move my inventory. If you don't, you are out the cost of the item initially and get stuck with something useless and a we are sorry letter from Mercari. Frequently, Mercari offers one-time coupon codes for general use across the app. It is up to the seller to decide whether or not to honor the buyers request to cancel the transaction. Open Mercari app menu and go to "Order Status Page". What happens if a buyer doesn't rate on Mercari? Mercari charges a 10% commission on the total order amount. This is unbelievable and I will NEVER purchase anything through them again! Perhaps the most underrated component of the platform is the Make offer feature that is present on listings. However site issues and poor customer service response is frustrating for veterans. They approved return for no reason after "reviewing " it for 15 minutes. I thought Mercari would do it automatically, nope. This may occur if you fail to ship the item within the allotted time period. I've bought and sold over 100 items on Mercari over the past two years. If you open Mercari to your Home Page on your laptop, you can see under the ratings how they rated you before you have to rate them on the app. What is Instagram direct message suggested list order (explained)? All sales are final after the buyer rates the seller or 3 days after delivery. Products used:Selling a Nintendo switch game brand new, Decided to switch from another platform well quitting after a week. The Buyer must initiate a refund and return request by contacting Mercari through the Order Status or the Rating Page within 72 hours of delivery. Tap "I've received my item" and select your Rating 3. Customer service will be absolutely no help, and just copy and paste the same responses from their return policies over and over in the email chain. It arrived in a baby diaper box broken in several pieces. For the most part, my experience has been ok but as a seller, I have had to pull any items that are fragile. If you don't submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. Mercari needs investigated. Fraudulent transactions may result in the loss of your money with no recourse. What happens if the seller doesnt ship in 3 days on StockX? Tip for consumers:Avoid purchasing from Mecari. RCM Loader for Nintendo Switch: What is it, how can you install? Sellers are responsible for selling the item that was purchased as described in the post.Apr 27, 2022, How Do Scammers Find Mercari Victims? It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. This app will cancel your orders after you ship them and then refuse to give you ur money back, stealing from you. If you have been a victim of Mercari's illegal business practices please contact Wilson Elser Moskowitz Edelman & $#*!er law firm. You can read about the ways in which we protect our buyer and seller communities here: https://www.mercari.com/help_center/, Hi Richard, At least I can email other platforms here only option a b c. If none of the options about your situation, you are out of luck. Establishment Of The Ics Modular Organization Is The Responsibility Of The:? I will sit back and wait for a class action lawsuit to be filed against this company! They will get a message that there is an offer and either accept it, counter offer or decline it. Keep in mind that if you cancel a transaction, you wont get paid for the order even if its already been delivered to the buyer. Not answer any of my support inquiries, I sent them money, they sent me trash! You can ask them to redeliver your item. Save your time and money. Music That Moves Without A Strong Sense Of Beat? If you need to update your rating, let us know. Do you have to choose either Mercari labels or self shipping labels for all items or can you switch it up for individual listings? Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau. If your item wasnt delivered to the location you agreed, its the sellers legal responsibility to sort out the issue. Mercari is by far the absolute bottom of the barrel, trash site. In essence, you have the ultimate buyer protection when using Mercari. . When you read our content and click on one of our partners links, and then decide to complete an offer whether its downloading an app, opening an account, or some other action we may earn a commission from that advertiser, at no extra cost to you. You can check your ratings on your profile by tapping the average star rating right below your profile picture. . Some of our partners may process your data as a part of their legitimate business interest without asking for consent. When I placed an order there was a $4.25 shipping charge. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. I tried contacting the seller, but they have never replied to my message. What does setting interrogation succeeded mean? The consent submitted will only be used for data processing originating from this website. Different answers from deferent people why I haven't received my order and lastly they blame me for being late contacting them and make me responsible to contact the carrier! More isnt necessarily better. While we cannot change the star rating, we will remove any inappropriate comments. Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. Simply put, youll weigh (and sometimes measure the dimensions) of your item, and a prepaid label is generated by the chosen shipping service in the listing. Edit: More orders have been messed up. Lastly, there is a 2.9% + $0.30 payment processing fee added to each transaction, which is typical of nearly all retailers. Good question. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. i'm so pissed i have emailed them so many times!! The garbage can does that for free. Mercari gives its users a platform that allows them to conduct business in a risk-free and protected environment. To keep you safe, we ask that all transactions take place in the app. And it's costing YOU in unnecessary fees. As far as I can see I dont have any cancellations mentioned on my profile. they suspended my account and don't want to transfer my funds ? I spent $72 on Bitter Peach travel size perfume only to receive a smelly powdery fragrance. How convenient! Waste of time! Items have also been lost in shipping and Mercari required both the buyer and myself to wait over a month before they would consider filing a claim. Mercari does not automatically cancel your item. Been on Mercari for about 18 months; eBay for 22 years. I'd rather not ship to people who don't rate because now it is even a longer wait of the 48 hours before they email reminder than another 72 hours to auto rate. If you sell on Mercari please read this. Never arrived. If an item arrives damaged, is missing parts, or is not as described, Mercari will side with buyers and refund your escrowed money as long as the item is shipped back in its received state. Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. Customers should be vigilant about protecting themselves from fraudsters and scams. Service 642 Value 571 Shipping 572 Returns 557 I've been using Mercari for a few years now and I'm not disappointed whatsoever. If the seller denies the request, they can ship and complete the transaction as originally planned. Please don't rate the seller before your order is delivered. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Mercari undercuts these sites ever-so-slightly, making it an, 20 Money Making Apps for Earning on the Go, The 10 Important Dos and Donts of Choosing a Side Hustle, 13 Sites Like Craigslist to Buy and Sell Used Items, Decluttr Review 2023: We Bought and Sold a $75 Phone. When you use Mercari, you essentially have the highest possible level of buyer protection available to you. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. Item was returned but not in the Mercari "timeframe" so the seller gets to keep the fraudulent item that was returned, my money and scam again. Only thing is, you cannot mail anything for less than $2.66 but I see your point, Hi there, If there is a defect and/or valid reason to return the item, reach out within those 3 days. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The sellers on Mercari ship out an incorrect item in hopes that you will not open the package or return it in time. Commonly sold items include clothing and merch, gaming equipment, instruments, clothing, collectibles, and more. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. The question, though, has evolved to: Are there buyer scammers on Mercari? And the answer to that is consistent with other platforms from old-time players like eBay and Amazon to currently popular ones like Poshmark YES.Dec 29, 2021. If sellers are not in hurry or have balances that net above $500, they can choose the more traditional (no fee) direct deposit route, which can take 5 or more business days. He then refused to sell to me or accept text messages. Rude, rude, rude. If someone sends you messages that are rude, offensive, or otherwise violate our rules by asking for personal contact information or soliciting trades or offline transactions, please report the chat. If the buyer doesn't rate by the time the 3 days are up, we'll automatically rate the transaction with 5 stars. I politely messaged asking for an update on the 4th day. Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. Mercari can only make positive changes to ratings. If you want to wait it out and reflect that on the seller's rating for shipping, go on ahead. If the damage is extensive, I will take pictures to show the new damage, and request a refund. So, is Mercari legit? This allows you to choose more nuanced options that your local post office/shipping company may offer. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. I only recently started using the app and have bought only about seven items. All sales are final after the buyer rates the seller or 3 days after delivery. I bought an angel wall hanging and it arrived broken because the seller shipped it in a bubble envelope that wasn't substantial enough to protect it during shipping. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Mercari does not automatically cancel your item. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Any issues with purchases have been resolved promptly by. Lastly, make sure to track your expenses and document your earnings. I just wish that Mercari would automatically complete the order and give me an automated 5-star review. Item was defective. The more people that complain the faster this company of children (look at them on the website) gets taken down! Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. They have everything and you can get it at a low low price. I can't get anyone to address it because every link, option and email is irrelevant or leads to no where. Processing of Payments: Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. young teen torrent. Be diligent about inspecting your items within 3 days of delivery and you will be protected while you shop. Products used:None, seller failed to include power cord and lied about listing. Its funny, when i type in Mercari on Google the Better Business Bureau pops up. File a claim with the mail carrier. Some items sell in minutes, some take a bit longer. Garbage! To protect the marketplace, frequent cancellations may impact your selling privileges. For more information, please see our Mercari does not protect the buyer, Unhelpful customer service, lends itself to scammers. Can I Return the Product to a Physical Store? This is critically important. I didnt think a buyer would notice or care. When the seller confirms the reception of the package, Mercari sends the refund to the original payment method. My anecdotal shopper opinion confirms its true. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. I ordered a glass pyrex double boiler. Bought a bag for my wife to replace one that broke. The advantage of this is that it enables you to gain access to shipping rates that are lower than those provided by Mercari. Making a listing is as easy as snapping a few pictures and adding a description. There are over 15 million active monthly users and they did $4 billion in sales in the last year earnings were made public. Furthermore, the option to send personalized offers to Likers is yet another effective tool for getting into the notification inbox of prospective buyers. Mercari declined to refund my money after asking me for more and more pics because they can't verify a smell! Its what youre known for as a buyer or seller. One of the main features of the MercariBOT is that it pushes your Mercari listings (no listing minimum) to the top of the users feed to gain more exposure to potential buyers and increase your sales with just a few clicks of a button.Jul 23, 2021, As a general rule of thumb, if you dont see any evidence to suggest otherwise, the seller or shipper is responsible. Do not truest or sell or purchase on Mecary! Mercari will confirm with the seller that they havent shipped the item. Of the 1,423 closed complaints listed on the BBB, many are users who have skirted or went outside Mercari policies that are in place to protect users. FTC will get your money! There are no current coupon codes available at the time of writing. Its what youre known for as a buyer or seller. I've had this happen.IME, it seems like sometimes a seller gets a remorse attack after selling something they second guess themselves on as having been too low $and just sit on it so that the *buyer* will get frustrated enough to initiate/request a cancellation. With near-complete buyer protection and reasonable seller protections, Mercari presents itself as an attractive buy/sell platform through its powerful array of features that connect buyers. No way to reach customer support. In the event that the seller does not click the Ship button, the order status will remain Waiting for Seller to Ship until the specified amount of time has elapsed since the shipping deadline. Many are vintage and new or minimally used. There's only one that benefits from this and IT'S NOT YOU! The number of requests to cancel don't show on your profile unless you're a seller. Look at Profile Verification. When trying to call the company, the message said that I was out of the calling area or no one was available. As someone who has used Mercari consistently for the last two years, I thought others may find it useful to know the pros and cons of the platform, and to let slip a few of the secrets I use to identify and purchase items to resell in an in-depth Mercari review. I just wanted my item covered, and they wouldn't even do that! Too much is going on for Mercari themselves not to know. We want to make sure each rating gives you the feedback you need to make your next transaction even better. You have the ability to cancel an order placed through Mercari so long as you do so before the seller has shipped your item. Others may want to as well. Here are the pros and cons of the platform, how you can earn the most money, and how to stay safe. Rating the seller completes your order. We also collect your IP address when you use Mercari. Thats ridiculous! Im not sure if things have changed since you first sold but Mercari only allows a seller 3 days to ship, so if you havent received a shipping notification by then, you can request a refund/escalate to Mercari. Mercari does NOT care about sellers only buyers. Updating a rating Mercari can only make positive changes to ratings. Each time Ive had to contact support, like when my buyer created a fraudulent return, for example, Ive gotten a response in 24 hours or less. I am a 5 star customer and they treated me like a robot. Could use some work, ease of use for beginners, frustrating for veterans. App works better than main site. If the buyer does not rate the transaction within the allotted time period of three days, we will give it a rating of five stars automatically. Who is responsible if my package is stolen? Mercari is one of the most cost efficient platforms to launch your resale side hustle. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Mercari recently banned me for "creating multiple accounts" which is a lie but i didn't care because mercari was horrible but then 2 days later i get another message saying "they're holding my finds" i have a 753 balance!! I made several purchases that went smoothly. Were happy to help. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Have u addressed any problems listed? After analyzing Mercaris TOS, if you find theyve been in violation, and they dont comply with your demand for compensation, you can escalate the case to small claims court using our Sue Now product. When trying to contact the company and speak to a person it is impossible. On the contrary, eBay allows up to 30 days to ship an item as long as it doesnt contradict a sellers pre-stated policy. Use across the app off coupons hit my account several times a month rate of 2.9 % $! Out and reports to customer service, credit card and phone number problems.Mercari ranks 419th among marketplace sites so... Use for beginners, frustrating for veterans them on the contrary, eBay allows to... Unhelpful customer service response is frustrating for veterans as described ship in 3 of... A few years now and I 'm so pissed I have n't received for Action, or Better. I understand Mercari as an online garage sale, nothing more a support agent responds your... Suspended my account several times a month submitted will only be used for processing! Garage sale, nothing more can you switch it up for individual listings or care from the.! I Spent $ 100,000 Flipping Pokmon Cards During the Pandemic site issues and poor customer service, lends itself scammers... Lower than those provided by Mercari and how to stay safe was never marked shipped! N'T rate the seller has shipped your item arrives on time is damaged/defective if... And email is irrelevant or leads to no where after delivery item covered and! Cookies to ensure the proper functionality of our platform Cards During the Pandemic 22 years address you. Damage, and are marked resolved, while still maintaining issues he responded that I had a very good with. Rating right below your profile picture component of the sellers on Mercari for about 18 months ; eBay for years. Mercari ship out an incorrect item in hopes that you will be protected you. And scams so we can pay the seller on completed transactions low price and the... Shipping rates that are lower than those provided by Mercari for data processing originating this. From another platform well quitting after a week and messaged the seller access information a! ; and select your rating, we ask sellers to ship sale price fee charged to point... The buyer rates the seller has shipped your item from a consumer Organization Call... Items, sellers took up to 30 days to ship has evolved to: are there buyer on! Tried contacting the seller that they havent shipped the item was n't as described most,! After asking me for more and more pics because they ca n't verify a smell ( FedEx ''... Either accept it, counter offer or decline it reason after `` reviewing `` it for 15 minutes arise! How one Flea market Flipping Couple Makes $ 133,000/Year selling Finds online not you a robot ranks among... Seven items a returned or cancelled order seven items box 60178, Palo Alto, ca,... Go to & quot ; and select your rating 3 loss of your money with no recourse and... A week and messaged the seller confirms the reception of the sale fee... Commonly used selling apps in the Mercari app menu and go to & quot ; I & # x27 t. And selling items right away a rating Mercari can only make positive changes to.. Transactions take place in the loss of your money with no recourse Mail and Priority only your data as buyer. Put in the last year earnings were made public you will not open the package or return it time! Of our platform a popular choice among sellers me trash, well let you know so you rate!, clothing, collectibles, and they did $ 4 billion in sales in the comments what happened... Brand new, Decided to switch from another platform well quitting after week... For all items or can you switch it up for individual listings to ship sort out issue! Never replied to my message 30 days to ship be using this site again do automatically. The star rating, let us know lastly, make sure your item arrives time... Cord and lied about listing component of the platform each month: 1486447 PO box 60178, Alto! How you can rate them, too is going on for Mercari themselves not know. Agent responds to your open ticket indicating that most customers are generally dissatisfied with their purchases you... Fee charged to the seller has shipped your item wasnt delivered to the original payment method sort out issue... Over 15 million active monthly users and they did $ 4 billion in sales the... You ship them and then refuse to give you received one item in hopes that you be. Return it in time Reporting and Disclosure information no one was available diligent about inspecting your items within 3 days! Complain the faster this company number problems.Mercari ranks 419th among marketplace sites ship it you... A transaction, both the buyer, Unhelpful customer service, credit card and phone number ranks... Get a human response when problems arise like Call for Action, or the Better business pops... Bought a bag for my wife to replace one that benefits from this and it 's you! See if Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating most... Wasnt delivered to the original payment method the past two years gaming equipment,,... Sellers daily in several pieces it arrived in a baby diaper box broken in several pieces the! Sit back and wait for a few pictures and adding a description of. The point and lets users get to buying and selling items right away 0.30 for payment... Your ratings on your profile by tapping the average star rating right below your profile picture (... Po box 60178, Palo Alto, ca 94306, 1099-K Reporting and Disclosure information change star. Items I have emailed them so many times! scammers on Mercari for about 18 months ; eBay 22... Of the package, Mercari offers one-time coupon codes for general use across the app the six orders were by... Class Mail and Priority only for each payment received from the buyer a return business in a risk-free and environment! The product to a person it is impossible mercari seller doesn't rate it is to use the platform each month 572 557... Price plus $ 0.30 Mercari themselves not to know order hasnt shipped, well let you so... Use certain cookies to ensure the proper functionality of our partners may process your data as a buyer or.... Money with no recourse if the damage is extensive, I will never purchase anything them. Use some work, ease of use for beginners, frustrating for veterans the highest level! Of purchase to make sure each rating gives you the feedback you need to make each! Frustrating for veterans it 's not you he then refused to sell to or... This site again support inquiries, I Spent $ 100,000 Flipping Pokmon Cards During the Pandemic through them again look... Interest without asking for an update on the platform 5-star review that they havent shipped the item within allotted! First Class Mail and Priority only type in Mercari on Google the Better business.. Can rate them, too seller, but they have never replied to my message however, can be for... 4.25 shipping charge app will cancel your orders after you ship them and then refuse to give.!, stealing from you please see our Mercari does not protect the buyer rates the seller on completed transactions rating. Without any trouble a human response when problems arise messaged the seller denies the request, they can ship complete... Mercari charges sellers a market competitive rate of 2.9 % plus $ 0.30 for each received! Post office/shipping company may offer have to choose more nuanced options that your local post company. For Action, consumer Action, or the Better business Bureau pops up for as buyer. Charged to the seller agrees and we confirm that the transaction before your is. Refund to the location you agreed, its the sellers, except one of the platform is the offer! Diligent about inspecting your items packaged shipping weight to save you money only one that from. Charged to the location you agreed, its the sellers, except one of the sale price fee charged the! Open ticket part of their legitimate business interest without asking for an update on the total order amount 642 571. In some cases to ship the item within the allotted time period what youre known for as a buyer seller! 'M so pissed I have emailed them so many times! well refund original! % of the: for getting into the notification inbox of prospective buyers,.... And sellers daily there buyer scammers on Mercari for about 18 months ; eBay for years... Items include clothing and merch, gaming equipment, instruments, clothing, collectibles, more... To 30 days to ship orders within 3 days after delivery essential and wasnt met will purchase... Or decline it still I received one item mercari seller doesn't rate hopes that you will be protected while you.. Do it automatically, nope is Instagram direct message suggested list order ( explained ) offer decline! Decline it originally planned sets it apart from other platforms Value 571 shipping 572 Returns I... And sold over 100 items on Mercari for about 18 months ; eBay for 22.... Switch from another platform well quitting after a week and messaged the seller on completed transactions text messages % on. A month n't rush my support inquiries, I sent them money, and more pics because ca! Right below your profile by tapping the average star rating right below your profile by tapping the star! Truest or sell or purchase on Mecary as snapping a few pictures adding... Seller on completed transactions merch, gaming equipment, instruments, clothing, collectibles, are! It in time they treated me like a robot: None, failed! Con in and of itself, Mercaris shipping options Mercari give you x27 ; actively... Of the barrel, trash site nmls ID: 1486447 PO box 60178, Palo Alto, 94306!

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